Privacy Policy

Last updated: 12 August 2026

This policy explains what personal data Ember Brook Trail Godo Kaisha collects through this website, why, and what choices you have about it. We aim to collect only what's needed to respond to enquiries and, where you consent, to understand how the site is used.

What we collect and why

• Contact form data: name, email, and any message you provide, collected when you submit the form. Used solely to respond to your enquiry.
• Cookie and analytics data: collected only where you have given consent, and used to understand general usage patterns on the site.
• Legal basis: contact data is processed on the basis of your consent when submitting the form; analytics data is processed on the basis of the cookie consent you provide.
• Retention: enquiry data is retained only as long as needed to respond and, where an engagement follows, for the duration of that engagement and applicable record-keeping periods.

How your data is used

• To respond to enquiries submitted through the contact form.
• To improve the site, where analytics consent has been given.
• We do not sell personal data to third parties.
• We do not send marketing communications unless you have separately agreed to receive them.

How data is protected

• Reasonable technical and organisational measures are used to protect the data we hold.
• Access to enquiry data is limited to those who need it to respond.
• Should a data breach affecting your information occur, we will notify affected individuals and relevant authorities as required by applicable law.

Rights over your data

• Right to access the personal data we hold about you.
• Right to correction or erasure of that data.
• Right to data portability, where applicable.
• Right to object to processing, including analytics processing based on consent.

Your Rights and Opt-Out Instructions

Ember Brook Trail asks for no personal information as a condition of reading this site, so a company sizing up the Japanese market can do its research quietly. If you would rather not share data, you can avoid the contact form, account registrations and other data-submitting features, disable cookies through your browser settings as our Cookie Policy describes, or contact us to request deletion of any personal data you gave us before. We respect your privacy choices, as Japan's personal information law expects. Requests to delete data can be sent to our Osaka office using the details shown on our Contact page. We will process your request promptly.